Home Forums Etch page not loading correctly – can't checkout forom shop

This topic contains 1 reply, has 2 voices, and was last updated by  Joshua 4 months ago.

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  • #47858

    boavida.maria
    Participant

    Hello,
    i have had problems with the website on the last month: the pages take too long to load (on any computer/phone/etc and internet speed) or don’t load at all, specially the checkout page doesn’t load at all, so people can’t shop…
    can you help me please?
    this is the website: https://www.serradura.pt

    thank you,
    maria

    #47860

    Joshua
    Keymaster

    Hi Maria,

    Are you using any third party plugins? Can you try disabling all of these to see if this resolves the issue?

    Specifically, I’m seeing some plugin that’s trying to call a Google Webfont incorrectly and breaking the Javascript on your page.

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