Home Forums General New forum updates – check here for issues and updates

This topic contains 16 replies, has 7 voices, and was last updated by  Joshua 1 year ago.

Viewing 15 posts - 1 through 15 (of 17 total)
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  • #43144

    Joshua
    Keymaster

    Hi everyone,

    We’ve finally put together the new and improved forum! I’m hoping this will provide a better user experience and allow people to find topics faster, but there may be some kinks we have to iron out.

    If you have any trouble with the new forum or have an idea on how to improve it, please post them here and we’ll see if we can work them out.

    If you have any trouble logging in or signing up, you can email me directly at joshua@themeluxe.com and I’ll help you get things sorted.

    • This topic was modified 2 years, 5 months ago by  Joshua.
    #43440

    jmmerlini
    Participant

    I recently purchased and attempted to upload into wordpress, however, I get the following error message.

    The package could not be installed. The theme is missing the style.css stylesheet.
    Theme install failed.

    #43445

    Joshua
    Keymaster

    This is a forum announcement post, you should not post issues here. You should open your own ticket for any theme issues.

    But in this case, you have not unzipped the zip you downloaded from ThemeForest. Unzip this first and read the documentation.

    #43548

    jeremydorrough
    Participant

    I apologize for posting this here but I can’t find where to add a new support question.

    This is my issue:

    I want to see the image as angled on top, I can show the angle with colors but how do I make it transparent?

    http://ywamlynden.com/wp-content/uploads/2015/01/Screenshot-7.png

    #43559

    Joshua
    Keymaster

    @jeremydorrough Select a forum and scroll down. You’ll see the area to open a ticket. Do not post issues in this thread.

    #43924

    millu
    Participant

    Hi Joshua,
    is there any MAX update coming out?

    I am ready to transfer my “test site” on my real site, but I would make the move only once.

    Cheers,
    Jessica

    • This reply was modified 2 years, 2 months ago by  millu.
    #43939

    Joshua
    Keymaster

    We just finished updating a couple other themes this week, so we’re going to try and release a new version of Max next week. There haven’t been any major changes though, so it will probably only be some minor bug fixes and framework updates.

    If you’ve done any updates through a child theme though, you should be able to update your theme at any time. Generally this just involves uploading the new themes files to your server and you’re done.

    #44674

    millu
    Participant

    Hi Joshua,
    there is any update for Max.

    I’ve 1.4

    Cheers

    #44675

    Joshua
    Keymaster

    Hi millu, 1.4 is the latest version of Max.

    #45127

    Yumi Jung
    Participant

    Hi, I have an issue when I tried to install this theme.

    It said,

    The package could not be installed. The theme is missing the style.css stylesheet.
    Theme install failed.

    My wordpress is version 4.3.1 and I bought it today.

    The theme number is themeforeset-3237426-quickstep-responsibe-one-page-portfolio.

    I am asking you to solve this issue urgently since we are preparing company website renewal.

    Please send me an email at yumi1023@jiran.com or leave a reply so that I can fix it soon

    #45128

    Joshua
    Keymaster

    @Yumi Jung You need to open your own support tickets for issues.

    This error means that you didn’t unzip the file you downloaded from ThemeForest and are trying to upload the entire zip file. You need to unzip this file first and inside you’ll find the actual theme zip as well as documentation and demo content.

    #45185

    Krystle
    Participant

    Hi after the recent update on my glissando theme website,
    the angled background disappeared and stopped working. Please advise how I can fix this.

    http://www.lifepointministry.net/

    #45189

    Joshua
    Keymaster

    @Krystle Please open your own support ticket for this issue. This is a thread meant for forum updates only.

    #45196

    Krystle
    Participant

    Hi where is the link to open support ticket for this issue

    #45199

    Joshua
    Keymaster

    @Krystle If you click a forum (the name of your theme located in the right sidebar) and scroll down you’ll see the ticket form.

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