Home Forums Glissando Menu not working

This topic contains 8 replies, has 3 voices, and was last updated by  BetaGamma 4 months ago.

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  • #47521

    treasuredrums
    Participant

    Hi, I’ve applied all the fixes I could find on the forum for the recent Chrome issues but the menu is still not working. Any help would be appreciated – thanks.

    http://simontreasure.com

    #47522

    Joshua
    Keymaster

    In your luxe-options.php file where you’ve replaced a line it looks like one of the lines was replaced like this:

    jjQuery(window).clearQueue();

    Should only be one ‘j’ in jQuery:

    jQuery(window).clearQueue();

    Post back if that doesn’t resolve and I’ll see if there are any other problems.

    #47523

    treasuredrums
    Participant

    It now works, thanks!

    #47713

    BetaGamma
    Participant

    Hi Joshua,

    I have the same problem with the menu not working after the chrome update and I have also applied the fixes mentioned elsewhere in this forum. Unfortunately the menu is still not working. I checked to see if I also had a jjquery(window) somewhere in stead of jquery(window) but that doesnt seem to be the case. Could you take a look at http://www.betagammaconsulting.com/ ?

    Thanks in advance.

    Ria

    #47714

    Joshua
    Keymaster

    Hi @BetaGamma

    It doesn’t look like your ScrollTo file is up to date. Check this post on how to update this file – http://themeluxe.com/support/topic/animations-and-autoscroll-stopped-working-on-crhome/#post-46986

    #47716

    BetaGamma
    Participant

    Hi Joshua

    Will do that and let you know if its working.

    Thanks.

    #47738

    BetaGamma
    Participant

    Hi Joshua.

    I had already applied those fixes mentioned in the link you provided but to make sure I did it right I asked someone with better programming skills to redo them. I also tried this fix:

    var scrollElem = ((navigator.userAgent.toLowerCase().indexOf(‘webkit’) != -1) ? ‘body’ : ‘html’);
    And replacing with this:
    var scrollElem = ‘html,body';

    But the menu is still not working.

    I have bought extended support (valid till april) so could you please help me out? I really want this fixed asap as it’s such an crucial part of website. I have tried everything and have no idea to how to fix this. I can give you direct admin access if needed.

    Thanks in advance.

    #47739

    Joshua
    Keymaster

    Hi @BetaGamma

    Glad to help you out and provide support, but please keep in mind that support provides fixes to the theme and help with theme issues, not necessarily a developer to login and modify the theme for you.

    The issue I see on your site currently is that not only was the scrollTo file not updated, but the file is missing entirely from your theme ( http://www.betagammaconsulting.com/wp-content/themes/glissando/js/jquery.scrollTo-1.4.3.1-min.js?ver=4.9.4 ).

    Someone has most likely removed this file and the theme menu cannot work without it.

    #47751

    BetaGamma
    Participant

    Hi again,

    I have replaced the missing file and doublechecked the 3 fixes and it’s finally working. Thanks for your patience.

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