Home Forums Fusion Imposible to import Portfolio Demo

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This topic contains 5 replies, has 3 voices, and was last updated by  Joshua 4 months ago.

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  • #47262

    Tecla
    Participant

    Hi.

    I’m trying to install the “Portfolio” Demo. Imposible to install this demo and also others.
    “Error: Internal Server Error (500)”

    (I have installed all the plugins and followed the steps of your documentation).

    Can you give me a solution please?

    Many thanks and bests regards.

    #47263

    Joshua
    Keymaster

    A 500 error is an error coming from your server configuration. Without knowing the exact error, it will be very difficult to diagnose. If you have access to a cPanel, you can check your error logs to see what errors are being displayed after import. Otherwise, you can ask your host if they can give you the error.

    Here are some common related server configuration errors that may be the cause. But if you can find the error, we can narrow down the solutions.

    https://github.com/proteusthemes/one-click-demo-import/blob/master/docs/import-problems.md#check-your-server-settings

    #47269

    Tecla
    Participant

    Hi.
    Thanks, but I have tried to install other demos and if it works. The Portfolio demo loads only part of the content and gives me an error 200.

    I already contacted my hosting service and I could solve the error 500 but now I have other errors only with a “Portfolio” demo.

    Many thanks and bests regards.

    #47270

    Joshua
    Keymaster

    If it’s only happening on one demo, it most likely means you’re hitting PHP time, memory or upload limits due to image sizes on that demo. But if this is already resolved, then no need to change the limits.

    Do you need help with the other errors are you experiencing with the Portfolio demo?

    #47747

    babsjgs
    Participant

    Hi, Im having similar issues with SIMPLEFLEX.
    I have purchase your theme awhile back i’m trying to upload the demo content and i keep getting the 404 error after the upload or a complete blank page. Already did a clean install of wordpress a couple of times.

    Current PHP version: 7.1
    MY PHP SETTINGS

    #47748

    Joshua
    Keymaster

    Are you getting a 404 for individual files or do you mean your import page goes to a 404?

    A blank page or 404 of the import page itself sounds more like a server error, but if you can provide more information, we might be able to give more guidance.

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