Home Forums Etch Can't import demo

This topic contains 10 replies, has 2 voices, and was last updated by  Joshua 1 day ago.

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  • #48146

    nunoturbina
    Participant

    Hi, i need some help very urgent.

    The theme i want is “Restaurant” but i can’t import demo content, i just can import the pages, all the images give this error “[ERROR] Failed to import”.

    I have all plugins installed and activated and i have change my php settings to max_execution_time, memory_limit, upload_max_filesize, post_max_size, max_input_vars to higher numbers then the default.

    Hope you can help me please,
    thanks!

    #48152

    Joshua
    Keymaster

    Can you try replacing the contents of your etch/lib/demo-files with these – https://drive.google.com/open?id=1HysttzrruGLoD1ca8NS5oICxXao5gsHU

    If you FTP into your site, you can drag and drop these files into that folder and replace all of them.

    #48155

    nunoturbina
    Participant

    Thanks Joshua that solved the problem!
    But there’s another one, can you help please?

    In setting i have the “Page Headers” turn on, but when i’m in a page there’s a div over the header settings, i can’t remove it in chrome dev tools, but i need this fixed for the client.

    Thanks!

    #48156

    nunoturbina
    Participant

    Other thing… I don’t if you saw mas the scroll by section doesn’t work very well in mobile…
    It’s possible to disable it for mobile?

    #48159

    Joshua
    Keymaster

    Could you post a link to your site? Is the div above the page header your navigation or something else?

    #48173

    nunoturbina
    Participant
    #48179

    Joshua
    Keymaster

    Adding this to your custom Javascript should disable the scroll snapping on mobile:

    jQuery(window).on("load", function($){
      if ($(window).width() < 768) {
        $.scrollify.disable();
      } 
    });

    For the page header meta box issue, can you try disabling all non-theme related plugins as well as clearing your cache to see if that resolves the issue?

    #48186

    nunoturbina
    Participant

    Hi Joshua!

    Thanks for the help, the scroll issue it’s solved now :D

    About the page header meta box issue i disabled all non-theme plugins and nothing changed… then i also disabled the theme related plugins and everything keeps the same :/

    #48188

    Joshua
    Keymaster

    Can you privately post your login credentials so I can take a look at the page header options issue?

    #48200

    nunoturbina
    Participant
    This reply has been marked as private.
    #48202

    Joshua
    Keymaster

    I think this is the problem and solution for you – http://themeluxe.com/support/topic/salon-demo-imported/#post-47901

    If you need a plugin to quickly add this in, here’s a good option to copy and paste the CSS – https://wordpress.org/plugins/add-admin-css/

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